Why is it critical for PSOs to collect evidence during an incident?

Collecting evidence during an incident is critical for Protective Security Officers (PSOs) because it supports further investigation and reporting. This evidence can be vital in establishing the facts of what occurred, identifying those involved, and determining the sequence of events. Capturing accurate evidence, whether through photographs, reports, witness statements, or physical items, provides a documented account that law enforcement and other authorities can use to conduct thorough investigations. This helps in building legal cases, addressing security breaches, and implementing measures to prevent future incidents.

The role of a PSO hinges on their ability to maintain security and safety, and having concrete evidence enhances their credibility and effectiveness in managing incidents. Proper evidence collection can also aid in organizational analysis and review processes, ensuring that protocols are evaluated and improved over time.