What should be documented by PSOs during incidents?

Documenting all relevant details during incidents is crucial for several reasons. It ensures that there's an accurate record of what transpired, which can be invaluable for follow-up actions. This includes not just the names of witnesses, but also the sequence of events, observations, and other pertinent information such as locations, times, and any actions taken by the PSOs. This comprehensive documentation is essential for reporting purposes, conducting further investigations, and understanding the context of the incident.

Effective follow-up relies on having a complete and clear understanding of the incident as it happened. Without detailed records, vital information may be overlooked or forgotten, which could hinder any corrective actions, evaluations, or legal proceedings that may follow. Therefore, thorough documentation enriches the response and prevention strategies in future situations.