True or False: PSOs must be friendly and firm when dealing with children.

The statement is true because being both friendly and firm is essential when Protective Security Officers (PSOs) interact with children. Children respond differently than adults, and a friendly demeanor can help put them at ease, fostering a sense of security and trust. At the same time, firmness is important to establish boundaries and enforce rules in a way that children can understand. This balance ensures that children feel safe and respected while also recognizing the authority of the PSO. This approach is crucial in maintaining order and safety in environments where children are present, allowing PSOs to effectively fulfill their roles while positively influencing the children they interact with.